Maximize Conversion at Customer Touchpoints

“It takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently.” Warren Buffett. Customer touchpoints are those points of contact in which business interact with the customer. It includes the moment when you first interact with your customers to build a relationship […]

How to earn quality customer feedback?

All e-Commerce business owner knows the importance of customer feedback whether it is a small- or large-scale business. It is a killer method to improve the marketing of the store. At the same time, it is important to generate quality feedback from your customers. Unless their experience is bad, customers do not bother to provide […]